New online tool is designed to help monitor water use

The Athens-Clarke County Water Conservation Office says there is a new tool to help local residents better manage their water use. City Hall says the Water Smart Portal is an online resource that allows water customers to set up leak notifications and monitor water bills.

From the ACC Government website…

Water customers now have access to a free, online tool to manage their water use. Athens-Clarke County (ACC) Public Utilities Department is introducing the WaterSmart AMI Portal, an online tool that allows residents to set up leak notifications and monitor their water bill.

The WaterSmart system has the potential to save residents money and protect the local water supply through leak detection. By creating a WaterSmart account, customers can receive leak alerts and other notifications by text, voice, and email. Customers also have the ability to track their water use in near real-time, allowing residents to find and resolve leaks more quickly with careful monitoring.

Other WaterSmart features include water-efficiency tips, water use and bill forecasting, and comparisons of home water usage to similar ACC households. To take advantage of these online tools, ACC Public Utilities Department (PUD) water customers can enroll for WaterSmart by visiting www.accgov.com/WaterSmart.

The recent PUD upgrades to the water meters throughout the county provide the means to offer this service to customers. Using the same positive displacement meters the PUD has relied on for years to measure water use, the new Advanced Metering Infrastructure (AMI) changed the way meters are read. Instead of manually reading meters on a monthly basis, the AMI System now remotely sends water usage data daily. The consumption history is then made available to customers in easy to read graphs with WaterSmart technology.

The PUD values customer feedback. A frequent request from customers is for the ability to pay water bills online with the use of a credit card. The PUD is currently evaluating options to offer this feature on the WaterSmart platform in the near future. Sign up for a WaterSmart AMI Portal account to receive notification of when this feature is available.

For questions about how to register for your free WaterSmart account or to schedule a presentation, please contact Laurie Loftin at 706-613-3729 or visit www.accgov.com/WaterSmart.

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